Quality Policy

Reagent is committed to maintain and comply with the requirements of ISO 9001:2008. Through application of this standard and processes, the organisation is committed to continually improve the effectiveness of the Quality Management System.  If you need more information about our ISO accreditation, or indeed more information on any operation of our business, please click here to contact us.

It is company policy to:

  • Set objectives and targets relevant to the organisation and review these annually.
  • Monitor and communicate progress towards objectives and targets.
  • Manage the system within current applicable legal requirements and integrate with other management systems.
  • Ensure all employees are made aware of the organisations commitment and their own responsibilities under the system.
  • Consistently manufacture and supply products that meet customer requirements and monitor customer satisfaction to achieve maximum enhancement.
  • Investigate non-conformities and apply corrective and preventive actions.
  • Make this policy available to the general public and those working for or on behalf of the organisation.
  • Annually review the statements of the policy for relevance and applicability of the organisation.