Cookie Policy

Introduction

Our website uses ‘cookies’, which are small data files that are used as unique identifiers. They are sent from the website’s servers to your computer or mobile phone and stored on your device, and may then be sent back to our website’s servers with updated data as you browse our website.

Cookies are used to record information about your preferences as you browse our website, which allows us to improve your experience by tailoring the website accordingly. Cookies can also be used to identify you every time you revisit our website.

A ‘session cookie’ will expire at the end of your browsing session once you close your web browser; ‘persistent cookies’ on the other hand have a set expiry date and will be stored on your computer until either this date is reached, or you delete your cookies using your browser settings.

How We Use Cookies

The following is a list of cookies used by our website, and what they are used for:

Cookie TypeCookie NameDescription
Session CookiePHPSESSIDThe ReAgent website uses a session cookie to maintain information about each visit to the website and enable core site functionality. This cookie does not contain any personal information and only lasts for the duration of your visit being deleted as soon as you close your web browser.
Open Source Analytics_pk_id.1.235a
_pk_ses.1.235a
These cookies are used by the analytics software Piwik to allow us to count page visits and traffic sources, so we can measure and improve the performance of our site.
Google Analytics_utma
_utmb
_utmc
_utmz
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics. For more information about Google’s privacy policy, please use this link: www.google.com/intl/en/policies/privacy

Third-Party Cookies

Our website uses the following third-party suppliers and partners who may also set cookies on your computer or mobile phone as you browse our website. If you would like to know more about how these third-parties use cookies to collect and store your data, please use the links below:

Cookie TypeCookie NameDescription
Google+1 CookiesNID
PREF
The Google+ plugin on our website allows you to promote our website to your contacts using the ‘+1’ button. This cookie is installed by Google to detect if you are currently logged in with a Google account. For more information, please see www.google.co.uk/intl/en-GB/policies.
Google Maps CookiesGoogle.com
NID
PREF
Google.co.uk
NID
PREF
SNID
These cookies are installed by Google whenever you visit a page with an embedded Google Map, and are used by Google to track usage of their services. Please visit www.google.com/intl/en/policies/privacy for more information.

Please note that, where we embed content from third-party sites such as Flickr and YouTube, you may also have cookies from these third-party websites installed on your device. ReAgent does not control these cookies and you should check the privacy policy of the relevant website for more information.

Please also note that, if you use one of the ‘sharing tools’ on our website to share content using social networks, these social networks may install a cookie on your device. ReAgent does not control these cookies and you should check the privacy policy of the relevant website for more information.

Blocking Cookies

The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow you to block cookies from being installed on your device via your browser settings.

Depending on your browser, further information can be obtained via the following links:

Firefox – https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer – http://support.microsoft.com/kb/196955

Google Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Safari – https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera – http://www.opera.com/browser/tutorials/security/privacy/

Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser.

Please be aware that restricting the use of cookies may impact on the functionality of our website.

Deleting Cookies

The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow also allow you to delete selected / all cookies currently installed on your device.

Depending on your browser, further information can be obtained via the following links:

Firefox – http://support.mozilla.org/en-US/kb/Cookies

Internet Explorer – http://support.microsoft.com/kb/196955

Google Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Safari – https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera – http://www.opera.com/browser/tutorials/security/privacy/

Similarly, mobile phone users may have to refer to their handset manual for details on how to delete cookies using their mobile browser.

Please note that this will usually only remove any cookies currently installed on your device; you must also change your browser settings (above) if you wish to prevent cookies being installed in future. Please be aware that deleting cookies already stored on your device may impact on the usability of our website.

Contact Details and Useful Information

This website is owned and operated by ReAgent. If you have any questions about our use of cookies and how we collect and store your data, then please contact info@reagent.co.uk.

For more information on cookies and how they work, please visit www.allaboutcookies.org.

How can ReAgent help you?

Customer Service
“All enquiries are treated as confidential – we never share your details”
Kerry
Customer Service
Sales Director
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Darren
Sales Director
Account Director
“We provide comprehensive technical support with every enquiry”
Jo
Account Director
Jane Fletcher
Google logo
5/5
Always have excellent service from yourselves from ordering product to delivery.
Kevin Wallcroft
Google logo
5/5
A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy!
Joanne King
Google logo
5/5
Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes.
Hebe Arat
Google logo
5/5
Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly.

Cookie Policy